Quality Help Line

Commercial Bank's 24 hour automated Quality Help Line is available with your account information by calling (888) 323-0750 from any touch-tone or mobile phone.  With this service, you can:

  • Receive your account balance and account information for your checking, savings, CD’s, and loan accounts.
  • Receive interest information for your checking, savings, CD’s and loan accounts.
  • Retrieve specific transaction information.
  • Transfer funds between your accounts.
  • Make stop payment requests.
  • Get your payoff information for installment and commercial loans.
  • Report Commercial Bank lost or stolen credit/debit cards.
  • Check verification for merchants.
  • Take advantage of our Xpress Loan Calculator

To set up your phone transfers, you need to print out the authorization request, fill in your information, and bring to your nearest Commercial Bank location. When logging in for the first time you will be required to select a PIN. To select your PIN you must enter your Account Number, Social Security Number and Date of Birth.  Please contact any Commercial Bank location if you have any questions.